Challenge
Disparate sales channels (e.g. website, marketplaces, distributors) causing inventory mismatches and overselling.
Lack of a unified controller system: stock updates, order routing, returns, and fulfillment were managed in silos.
Solution
Developed or integrated a centralized inventory management system that syncs real-time stock across all channels.Created a multi-channel order routing engine: incoming orders are auto-assigned to the appropriate warehouse or fulfillment path.
48 - Improved Inventory Accuracy
23 - Faster Order Processing
17 - Increase in Customer Retention
17 - Reduction in Manual Tasks
Results
Built dashboards for stock alerts, backorder management, returns, and analytics for administrators.
0.09% — Increase in order accuracy and reduced oversell incidents
20% — Reduction in operational cost per order (fewer manual adjustments and error handling)
272% — Return on investment (ROI) from improved throughput, fewer losses, and higher customer satisfaction